Within Metro Manila

• Standard delivery takes 3–6 working days within Metro Manila and 7–15 working days for provincial areas. Our couriers are doing their best to pick-up and deliver orders in the shortest time possible. Delivery schedules depend on the shipping address and logistics availability. No deliveries are made on weekends and holidays.

Note: To speed up delivery, customers may book third-party couriers such as Grab, Lalamove, Angkas, or JoyRide and select “Pick-up” as the delivery method. A notification will be sent once the order is ready.

Reminders:

• Delivery must be to an accessible address; restrictions may apply.
• Customer must be present or provide an authorized representative with valid ID.
• Couriers will wait up to 15 minutes; failed delivery may incur a redelivery fee for the second attempt.
• Our fulfillment team will text/call and/or email customer for delivery confirmation.
  Once handed to third-party couriers, the Authorized Xiaomi Store PH is not liable for loss or damage.

Outside Metro Manila

• Shipping fees depend on weight, size, and location and are shown at checkout. Please be advised that our website calculates fees primarily by weight. 

Note: Additional shipping fee may apply for large/bulky items, or insured products such as smartphones for safe handling, or bound for areas outside Metro Manila

Reminders:

• Delivery address must be serviceable.
• If the area is inaccessible, customers will be notified via text message and call.
• Once handed to third-party couriers, the Authorized Xiaomi Store PH is no longer liable for loss or damages.